Privacy Policy

Caliber Gym Supply - Privacy Policy

Effective Date: 4/7/2025

Caliber Gym Supply ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases through Google Merchant Center. We are dedicated to complying with all applicable privacy laws, including the requirements of Google Merchant Center.  

1. Information We Collect

We collect various types of information, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information.  
• Transaction Information: We collect information about your purchases, including product details, order history, and payment details.  
• Website Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages visited, and other browsing behavior.  
• Google Merchant Center Information: When you interact with our products through Google Merchant Center, we may receive and process information related to your activity on that platform, including purchase history and product preferences.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.  

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To process your orders, fulfill your requests, and provide customer support.  
• Improving Our Services: To analyze website usage, improve our products and services, and personalize your experience.  
• Communicating with You: To respond to your inquiries, send you updates, and provide customer support.
• Marketing and Advertising: To send you promotional materials, offers, and other marketing communications. You can opt out of these communications at any time.  
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.  
• Google Merchant Center Requirements: To process orders and provide a seamless shopping experience through Google Merchant Center, including fulfilling order requirements and complying with Google's policies.

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.  
• Legal Compliance: We may disclose your information if required by law or to comply with a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.  
• Google Merchant Center: We will share information with Google as necessary to fulfill orders and comply with Google Merchant Center policies. This may include order details, shipping information, and customer feedback.
• With your consent: We will share information with third parties when you provide consent.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:  

• Secure Socket Layer (SSL) encryption for transmitting sensitive data.  
• Regular security audits and updates.
• Access controls to limit access to your information.
• Compliance with industry standards for data security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

6. Your Rights

You have the following rights regarding your information:  

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal limitations.  
• Opt-Out: You can opt out of receiving marketing communications.  
• Data Portability: You can request a copy of your personal data in a portable format.
• Withdraw Consent: You can withdraw consent at any time, when consent is the legal basis for processing your data.

To exercise these rights, please contact us at admin@calibergym.com

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.  

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes constitutes your acceptance of the revised policy.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Caliber Gym Supply -1451 Woodruff Rd Suite 1 Greenville SC 29607 admin@calibergym.com  888.827.4472

10. Google Merchant Center Compliance

We comply with all applicable Google Merchant Center policies, including:

• Providing accurate and complete product information.
• Ensuring secure checkout and payment processing.
• Offering clear and transparent shipping and return policies.
• Maintaining accurate contact information.
• Providing a safe shopping experience.
• Adhering to Google's policies on personalized advertising and sensitive information.
• Handling all user data according to our published policy, and google merchant center guidelines.